Fast and efficient customer service
IT support is provided to all administrative and teaching personnel in the Faculty.
Below are a few examples of the IT support team’s main areas of activity:
- Management and first and second-line support for all technology (computer installation and repairs, software installation)
- Management and deployment of IT infrastructures
- Purchasing and advisory services for the purchasing of IT and audiovisual equipment
- Management and deployment of IT licenses
- Computer lab management
- IT security and data management
- Data and server management and backup
This service is provided in the Paul-Comtois, Envirotron and Services pavilions.
If you are experiencing difficulties with monPortail or other learning systems, refer to the support team specified in your course website.
|Renaud Fortier||Computer firstname.lastname@example.org||4789|
|Fabien Labbé||Computer email@example.com||6083|
|Marc Paré||Computer firstname.lastname@example.org||3929|
|Loïc Allard Blouin||Computer support officer||Loic.Allard-Blouin@fsaa.ulaval.ca||5478|
|Yvan Pépin||Computer email@example.com||3877|